Frequently Asked Questions
Q: What time are visiting hours?
Q: Can I use my cell phone at the hospital?
Q: Where do I enter the hospital?
Q: Can I smoke at the hospital?
Q: Can I stay overnight at the hospital with a loved one?
Q: What is available in the cafeteria?
Q: Are guest trays available for visitors?
Q: What special amenities are available to patients and their families?
Q: Can I have flowers delivered to a patient at Harton Regional?
Q: Is there a gift shop at Harton Regional?
Q: Can Harton Regional help me find a doctor?
Q: Is internet access available at Harton Regional?
Q: What time are visiting hours?
A: General hospital visiting hours are from 9 a.m. - 8:30 p.m. Visitors are required to get a visitor's pass from the ER if entering the facility outside of visiting hours. The Intensive Care Unit has special visiting hours, and visitors are generally restricted to immediate family. Because of the intensity of care given in this area, 15-minute visits are recommended at the following times: 9:30 - 9:45 a.m., 11:30 - 11:45 a.m., 1:30 - 1:45 p.m., 3:30 - 3:45 p.m., 5:30 - 5:45 p.m., and 8 - 8:15 p.m.
Q: Can I use my cell phone at the hospital?
A: Cell phones may be used at Harton Regional Medical Center. However, in certain areas you may be asked to turn your phone off so that it does not interfere with patient care. We ask that users be mindful of other patients and their families.
Q:Where do I enter the hospital??
A: Visitors are asked to enter the facility through the main entrances located in the Outpatient Pavillion at the front of the hospital and the Emergency Room on the side. All other entrances have been locked to comply with security standards and for your safety.
Q: Can I smoke at the hospital?
A: For your safety, health, and the comfort of others, Harton Regional Medical Center is a smoke free facility. Smoking is restricted to designated smoking areas. For the location nearest you, please check with the nurse.
Q: Can I stay overnight at the hospital with a loved one?
A: Visitors are required to obtain approval as well as a visitor pass from your nurse in order to stay overnight in the patient's room. Overnight stays may be denied if there is another patient in the room. CCU and PCU overnight visitors can be accommodated in waiting rooms located on the second and third floor.
Q: What is available in the cafeteria?
A: Hospital visitors may dine in the cafeteria located on the first floor. We offer a full meal along with several grilled items. The cafeteria is open to the public as well as to hospital staff during the following hours: Breakfast: 7:30 - 8:30 a.m., Lunch: 11:30 a.m. - 1:30 p.m. Supper is not served, but we offer a midnight grill from 12 - 1:30 a.m. During this time we also offer a full meal.
Q: Are guest trays available for visitors?
A: If requested, guest trays can be purchased for a charge of $3.00 per meal. Please contact a hostess or ask the nurse for details.
Q: What special amenities are available to patients and their families?
A: Special amenities available to patients and families at Harton Regional include: Chaplaincy Program, Pastoral Care, Quiet Room, Interpreter Services, and arrangements for the hearing impaired. For more information about any of these services, please contact the nurse.
Q: Can I have flowers delivered to a patient at Harton Regional?
A: Mail and flowers will be delivered to the patient's room. Any mail received after the patient is discharged will be forwarded to the address noted in the patient's admission papers.
Q: Is there a gift shop at Harton Regional?
A: Yes, there is a Gift Shop run by the Harton Hospital Auxiliary volunteers located at the front entrance of the hospital. The Gift Shop carries a variety of gifts, flowers, candy, cards, and snacks. All profits are returned to the community via contributions to local charities and health care scholarships to local students. Gift Shop hours are Monday - Friday, 10 a.m. - 8:30 p.m.; Saturday 10 a.m. - 5 p.m.; Sunday 1 - 5 p.m.
Q: Can Harton Regional help me find a doctor?
A: Yes, Harton Regional Medical Center has a physician referral line available Monday - Friday, 7:30 a.m. - 4:00 p.m. The phone number is (931) 455-9387. If you call cannot be answered due to high call volume, pleasae leave a message. Someone will return your phone call as soon as possible.
Q: Is internet access available at Harton Regional?
A: Yes. Patients, visitors and doctors at Harton Regional have access to free Wi-Fi/wireless high-speed Internet while visiting the hospital. Connectivity is available throughout the hospital including patient rooms and visitor waiting areas.
